Terms of service
Overview
This website is operated by Softnexhq LLC. Throughout the site, the terms "we", "us" and "our" refer to Softnexhq LLC. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.
Online store terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
Products and personalization
We make every effort to display our products and colors as accurately as possible, but slight variations may occur due to screen settings and the handmade nature of engraving. You are responsible for reviewing your personalization text before placing an order. We reserve the right to refuse engraving text that is offensive, infringes on third-party rights, or is otherwise inappropriate.
Pricing and payment
Prices are listed in USD and may change without notice. We reserve the right to modify or discontinue any product at any time. Payments are processed securely through Shopify's checkout.
Orders
We reserve the right to refuse or cancel any order, including orders that appear fraudulent or that contain pricing errors. If we cancel an order after payment, you will receive a full refund.
Shipping and returns
Shipping and returns are governed by our Shipping Policy and Refund Policy, which form part of these Terms.
Intellectual property
All content on this site, including text, images and designs, belongs to Softnexhq LLC or its licensors and may not be used without permission.
Limitation of liability
To the maximum extent permitted by law, Softnexhq LLC is not liable for any indirect, incidental or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product.
Privacy
Your submission of personal information is governed by our Privacy Policy.
Changes to these terms
We may update these Terms of Service at any time by posting changes on this page. Continued use of the website after changes means you accept them.
Governing law
These Terms are governed by the laws of the United States and the state in which Softnexhq LLC is registered.
Contact
Questions about these Terms can be sent to support@softnexhq.com.